What is your booking policy?

Chateau-X is an independent restaurant relying upon bookings being honoured by our guests or sufficient notice being given of any required changes to reservations. We therefore kindly request that diners give us a minimum of 24 hours notification if a cancellation or an amendment is required. We require debit/credit card details for all reservations to secure your table with us. These will be held in a secure PCI-DSS compliant vault. A charge of the full price of the menu per person will be made if the cancellation terms are not met (£15pp). Unfortunately, our experience of parties failing to cancel or amend bookings dictates this precaution is now necessary. If you have any queries regarding our terms and conditions do not hesitate to contact the restaurant. By making a reservation at Chateau-X, you agree to our reservation and cancellation terms. We wish to thank you for your understanding and co-operation and look forward to welcoming you to Chateau-X.